Job Description

Operations Management: Director of Operations

Area of Talent: Managers/Directors/Administrators

Position Type: Full-Time

Location: Rehtom Inc.

Shift: Full-time, 24/7 on call

Salary: Pro bono/unpaid

Position Summary:

Rehtom Inc. is seeking a Director of Operations for its long-term development department. The primary responsibilities of the director are to provide day-to-day management, leadership and support to up-and-coming development associates.

Essential Duties & Job Responsibilities:

  • Oversee the overall day-to-day success and development of all associates. They are fully dependent on you.
  • Provide appropriate solutions to satisfy all associate needs, including but not limited to comfort, security, support, growth, knowledge, well-being, structure, consistency, discipline, acknowledgment, preparedness, safety, mobility, capability, facility and tranquillity.
  • Track daily, weekly and monthly associate development against assigned goals and expectations.
  • Process high volumes of incoming and outgoing projects, deliveries, requests, complaints, feedback and special orders from associates and corresponding outside vendors.
  • Provide operational leadership to multiple associates at once.
Requirements:

  • Must be able to work 135+ hours a week
  • Ability to work overnight, associate needs pending
  • Willingness to forgo any breaks
  • Work mostly standing up and/or bending down
  • Must be able to lift up to 75 lbs. on a regular basis
  • Ph.D. in psychology or real-life equivalent
  • Crisis management skills a must
  • Ability to manage a minimum of 10-15 projects at one time
  • Ability to communicate at all levels (basic to advanced)
  • Ability to improvise
  • Proficient in handling sticky situations (literally and figuratively)
  • Ability to coordinate multiple, often conflicting, schedules
  • Ability to make independent decisions on behalf of others
  • Ability to work with associates with minimal ability
  • Ability to work in a chaotic environment
  • Frequent travel; minivan driving experience a plus
  • Excellent interpersonal skills and a collaborative approach
  • Flexible when it comes to surprise requests
  • Demonstrated knowledge and experience in negotiating, counseling and culinary arts
  • Unlimited patience
  • Understanding of social media, mobile devices and video games
  • Understanding of finance
  • Understanding of medicine
  • Selflessly driven
  • Valid driver’s license, CPR certification and Red Cross membership
  • Ability to wear several hats, professional and domestic
  • Positive disposition at all times
Benefits:

While no health or dental insurance, no pension and no paid holidays are offered, this job provides infinite opportunities for personal growth and rewards. Emotional fulfillment and extraordinary impact on associate success provides a lifetime of purpose and meaningful connection.